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Community Contribution

Collaborating and learning on case management for separated children

Published
Organization(s)
Authors
Joanna Wakia, Khadija Karma, Vanesa Guillermo, Beth Bradford, Kelley Bunkers
Description

Changing The Way We Care (CTWWC) is an initiative designed to promote safe, nurturing family care for children in residential care or at risk of child-family separation. Since care reform is a long and complex process, requiring collaboration between many diverse actors, with different change pathways in diverse contexts, we set out to learn from different demonstration countries, build national and regional knowledge and reinforce global momentum for family care. 
A key component of any care system is the social service workforce, and one of their most important tools is case management: enabling workers to deliver tailor-made support to each child and family. Case management became a focus of learning and adaptation across CTWWC demonstration countries, with packages collaboratively developed in one country informing adaptation and uptake in other countries, eventually leading to sharing out of good practices nationally, regionally and globally. 
In addition to training hundreds of social service workers and directly supporting hundreds of families, we have witnessed how a collaborative and learning-oriented approach to developing case management resources and training of local workforce can trigger a much larger, national engagement in the whole care reform process across a wide array of actors. And have seen how openness to sharing learning and tools can promote global good practice.

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